cpc88 Privacy Policy
Your personal data matters. This Privacy Policy explains exactly what information cpc88 collects, how it is used, and how it is protected — so every player across Bangladesh can trust our platform with confidence.
Information We Collect
cpc88 collects only the data that is necessary to operate a safe, fair, and compliant online gaming platform for players across Bangladesh.
When you register an account, make a deposit, place a bet, or contact our support team, cpc88 collects certain categories of personal data. The types of information we collect fall into the following categories:
Account Registration Data: When you create a cpc88 account, we collect your full legal name, date of birth, email address, mobile phone number, and a self-selected username. This information is required to establish your identity, verify that you meet the minimum age requirement of 18 years, and communicate with you about your account.
Identity Verification (KYC) Data: When you request a withdrawal or when our compliance procedures require it, we may ask you to submit copies of government-issued identity documents such as a National Identity Card (NID) or passport, along with proof of address. This data is collected solely for the purpose of verifying your identity and preventing fraud.
Financial Transaction Data: cpc88 records all deposit and withdrawal transactions associated with your BDT Wallet. This includes transaction amounts in Bangladeshi Taka (৳), timestamps, payment method identifiers (e.g., bKash mobile number, Nagad account reference), and transaction status. cpc88 does not store full card numbers or mobile wallet PINs — payment processing is handled by your payment provider.
Technical and Device Data: When you access the cpc88 platform, our servers automatically log your IP address, browser type and version, operating system, device model, screen resolution, referring URL, and session duration. This data is used for platform security, fraud detection, and performance optimisation.
Behavioural and Gaming Data: cpc88 records your betting history, game sessions, wager amounts, winnings, bonus utilisation, and in-platform navigation patterns. This data helps us personalise your gaming experience, identify potential problem gambling behaviour, and comply with responsible gaming obligations.
Communications Data: If you contact cpc88 via email at [email protected] or through our live chat system, we retain records of those communications, including your messages, the date and time of contact, and any attachments you submit. These records are kept to resolve disputes, improve customer service quality, and maintain compliance records.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Name, email, mobile, date of birth | Account creation, age verification |
| KYC Documents | NID, passport, proof of address | Identity verification, fraud prevention |
| Financial Data | BDT transaction amounts, payment method references | Payment processing, AML compliance |
| Technical Data | IP address, browser, device type | Security, fraud detection, performance |
| Gaming Data | Bet history, game sessions, winnings | Service personalisation, responsible gaming |
| Communications Data | Support emails, chat transcripts | Dispute resolution, service improvement |
How We Use Your Data
cpc88 processes your personal data only for specific, legitimate purposes directly related to operating our platform and serving our players in Bangladesh.
cpc88 uses your personal data for the following purposes:
- Account Management: To create, maintain, and administer your cpc88 account, including processing login requests, updating account settings, and managing your BDT Wallet balance;
- Age and Identity Verification: To verify that you are at least 18 years of age at the point of registration and throughout your use of the platform, and to confirm your identity when required by our KYC procedures;
- Payment Processing: To process deposit requests and withdrawal payments in BDT via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records of all transactions;
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, multiple account registrations, automated betting abuse, and other prohibited conduct as defined in our Terms & Conditions;
- Responsible Gaming Compliance: To monitor gaming behaviour for signs of problem gambling, to enforce self-exclusion agreements, and to apply deposit limits or cooling-off periods where requested by the player or required by our responsible gaming procedures;
- Platform Improvement: To analyse aggregate usage patterns and technical performance data for the purpose of improving the cpc88 platform's speed, reliability, game selection, and user interface;
- Customer Support: To respond to enquiries, resolve disputes, and communicate important account notifications by email or SMS to your registered contact details;
- Promotional Communications: To send you information about cpc88 bonuses, seasonal offers (including Eid, Pohela Boishakh, and IPL/BPL promotional periods), and new game releases — but only where you have opted in to receive marketing communications and in accordance with your communication preferences.
cpc88 does not use your personal data for automated decision-making that produces legal or similarly significant effects on your account status, except where such processing is expressly disclosed and where you retain the right to request human review of the decision.
We do not sell your personal data to third-party marketers under any circumstances. Any data sharing with third parties is limited to what is strictly necessary for the purposes described in Section 4 of this Privacy Policy.
Data Sharing and Disclosure
cpc88 does not sell or rent your personal data. We share your data only with carefully selected partners and where legally required.
cpc88 may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
- Payment Processors: Your payment reference details (such as your bKash or Nagad mobile number) are shared with the relevant payment service provider solely for the purpose of processing your requested deposit or withdrawal transaction in BDT. cpc88 does not transmit full card numbers or wallet PINs;
- Game Technology Providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a session token and anonymised player identifier when you launch one of their games. These providers do not receive your full name, NID, or payment details;
- Identity Verification Services: Where cpc88 uses a third-party KYC verification platform, your submitted identity documents may be processed by that provider on cpc88's behalf for the purpose of age and identity verification only;
- Fraud Prevention and Anti-Money-Laundering Services: cpc88 may share transaction pattern data and account behaviour indicators with specialist fraud detection services to identify and prevent financial crimes on the platform;
- Legal and Regulatory Authorities: cpc88 will disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities when required to do so by a lawful order, subpoena, or applicable legal obligation. We will notify you of such disclosure where permitted to do so by law;
- Business Transfers: In the event that cpc88 undergoes a merger, acquisition, or sale of all or a material part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your privacy rights will be maintained.
All third parties with whom cpc88 shares personal data are required to process that data in accordance with applicable data protection principles and are prohibited from using it for any purpose beyond what cpc88 has authorised.
cpc88 does not transfer your personal data to countries outside of Bangladesh or the jurisdiction of our hosting infrastructure without ensuring that adequate data protection safeguards are in place, consistent with internationally recognised data protection standards.
Data Security
cpc88 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse.
The security measures cpc88 employs to protect your personal data include:
- TLS/SSL Encryption: All connections to the cpc88 platform are encrypted end-to-end using TLS, preventing interception of data in transit between your device and our servers;
- Password Hashing: Account passwords are never stored in plain text. cpc88 uses industry-standard cryptographic hashing algorithms to store password credentials, meaning even our internal staff cannot retrieve your password;
- Two-Factor Authentication (2FA): cpc88 supports SMS OTP-based 2FA to add an additional layer of protection to your account login process, reducing the risk of unauthorised account access even if your password is compromised;
- Access Controls: Access to player personal data within cpc88's internal systems is restricted to authorised personnel only, on a strict need-to-know basis. All internal data access is logged and audited;
- Secure Data Storage: Player data is stored on secured servers with firewall protection, intrusion detection systems, and regular security vulnerability assessments;
- Incident Response: cpc88 maintains a documented data breach response procedure. In the event of a data breach that poses a risk to players' rights, affected players will be notified promptly and remediation actions will be taken without delay.
While cpc88 takes all reasonable precautions to protect your personal data, no online platform can guarantee absolute security against all threats. You are encouraged to use a strong, unique password for your cpc88 account and to enable 2FA through your account security settings. If you believe your account has been compromised, contact [email protected] immediately.
Your Privacy Rights
As a cpc88 player, you have a number of rights over how your personal data is collected, stored, and used.
cpc88 respects your rights as a data subject. The following rights are available to all registered players in respect of their personal data held by cpc88:
You may request a copy of all personal data cpc88 holds about you. We will respond to verified access requests within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
You may request the deletion of your personal data. This right is subject to legal retention obligations — for example, financial records must be kept for a minimum period for AML compliance purposes.
You may request that cpc88 restrict the processing of your personal data in certain circumstances, such as while a dispute about data accuracy is being resolved.
You may request that cpc88 provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
You may object to the processing of your personal data for direct marketing purposes at any time. You can opt out of marketing communications via your account settings or by contacting [email protected].
To exercise any of the rights listed above, please contact cpc88 by email at [email protected] with the subject line "Privacy Rights Request". Please include your registered account username and email address to enable us to verify your identity before processing your request. cpc88 will respond to all valid privacy rights requests within 30 days of receipt.
Please note that certain rights may be limited where cpc88 has a legal obligation to retain specific data (such as financial transaction records for anti-money-laundering compliance purposes), or where processing is necessary to establish, exercise, or defend legal claims arising from your account activity.
Data Retention
cpc88 retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable legal and compliance obligations.
The retention periods cpc88 applies to different categories of personal data are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Duration of account + 5 years post-closure | Legal compliance, dispute resolution |
| KYC Identity Documents | Duration of account + 5 years post-closure | AML compliance, regulatory requirements |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| Gaming and Betting History | Duration of account + 3 years post-closure | Dispute resolution, responsible gaming audit |
| Support Communications | 3 years from last contact | Quality assurance, dispute resolution |
| Technical / Log Data | 12 months from collection | Security monitoring, fraud detection |
| Marketing Opt-in Records | Until opt-out + 1 year | Demonstrating consent compliance |
When a retention period expires, cpc88 will securely delete or permanently anonymise the relevant personal data so that it can no longer be attributed to any identifiable individual. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes.
If you close your cpc88 account, your personal data will be retained for the applicable post-closure periods listed above. You cannot request immediate deletion of financial transaction records or KYC documents within the mandatory legal retention window, as these are required for compliance purposes. All other personal data not subject to a legal retention obligation will be deleted within 60 days of account closure confirmation.
Contact and Data Enquiries
If you have any questions about this Privacy Policy or wish to exercise your data rights, our support team is available 24/7 in Bangladesh Standard Time (BST, UTC+6).
cpc88 takes its data protection responsibilities seriously. If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which cpc88 processes your personal data, please contact us using the details below:
Email: [email protected] (Subject line: "Privacy Enquiry" or "Privacy Rights Request")
Response Time: cpc88 aims to respond to all privacy-related enquiries within 5 business days. For formal data subject rights requests (access, erasure, portability, rectification), we will respond within 30 calendar days of receiving a verified request.
cpc88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes to this policy, we will publish the updated version on this page with a revised effective date, and we will notify registered players via their registered email address where the changes are significant. Your continued use of the cpc88 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
We encourage all cpc88 players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh to review this Privacy Policy periodically to stay informed about how we protect your data. Playing on cpc88 should always feel safe, transparent, and secure — and our commitment to data privacy is a core part of that promise.
End-to-End Encryption
All data between your device and cpc88 is protected by TLS 256-bit encryption. Your BDT wallet details and personal information are never transmitted in plain text.
KYC Identity Protection
Your National Identity Card and verification documents are stored securely and accessed only by authorised compliance staff on a strict need-to-know basis.
Secure bKash & Nagad
Payment references are shared only with your chosen provider to process your BDT transaction. cpc88 never stores your mobile wallet PIN or full card number.
Your Data, Your Control
Access, correct, export, or request deletion of your personal data at any time by contacting [email protected]. We respond to all rights requests within 30 days.
No Data Selling
cpc88 never sells or rents your personal data to third-party advertisers or data brokers. Your information stays within the cpc88 ecosystem and its trusted service partners only.
24/7 Privacy Support
Our English-language support team is available around the clock in Bangladesh Standard Time (BST, UTC+6) to handle any privacy enquiry or data rights request.
Play with Confidence on cpc88
Your data is protected and your privacy is respected. Log in to your cpc88 account and enjoy Bangladesh's premier English-language casino and sportsbook — all secured by SSL, all in BDT, 18+ only.